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Program Support and Rental Operations Student Staff

Now hiring for this position.

Job Details

Job Description:

Adventure WV’s Program Support and Rental Operations (PSSRO) student staff provide critical support for Adventure WV programs and operations. PSSRO staff will work both at the Outdoor Recreation Center (in the SRC, Evansdale Campus) and at Adventure WV’s satellite rental location at the Hazel Ruby McQuain Amphitheater. Staff will prepare equipment and food for Adventure WV programs, manage inventory, clean and repair equipment after programs, assist customers with equipment rentals, and assist with other AWV operations. PSSRO staff should be prepared to offer quality customer service, maintain attention to detail, follow record keeping procedures, use various software platforms for equipment and task management, and communicate thoroughly and clearly with other PSSRO and AWV staff members.

Duty and Responsibilities:

  • Enforcing policy and procedures
  • Customer Service
  • Tracking and inventorying equipment 
  • Front Desk administration
  • Opening & Closing facility 
  • Preparation of menus and food with attention to dietary restrictions
  • Cleaning equipment
  • Repairing equipment 
  • Fitting equipment to customers 
  • Management of equipment via Fusion platform
  • Management of tasks via Sling and Basecamp platforms
  • During the summer months: Assist with evacuations/participant transportation for First Year Trips 

Job Requirements:

  • WVU student
  • Minimum age 18 (or approval of AWV Director if under 18)
  • Demonstrated interested in Program Support and Rental Operations
  • Must be able to perform physical tasks including lifting/carrying heavy objects such as boats and bins
  • Ability to demonstrate required technical skills upon training 
  • Ability to use Fusion, Sling, Basecamp, email
  • Ability to drive a 12 passenger van with trailer (some exceptions may be made to this requirement)


  • $10/hour starting wage (increases to $11/hour with one year of service, additional responsibilities may also result in increased wages)
  • Professional development opportunities
  • Free use of rental equipment (except ski/snowboard)
  • Opportunity to work with professional staff members and gain relevant skills and experience
  • Be part of a supportive team

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